Meet The Team

Name: Ian Bright
Position: Managing Director
Qualifications: RSPH Level 2 Pest Management
Background: Founded Pest ID in 2016 after working 25 years in customer focused environments. Looking after clients’ needs has always been paramount and remains his core principle.
Passionate about pest control, Ian has built the business to a size where Pest ID are large enough to manage with confidence, numerous commercial clients, yet small enough to give ALL our clients the personal service that is so often missing in business these days.
With a strong IT drive, Ian strives to improve the company through continual professional development and innovations that allow Pest ID to be competitive in a market that is often slow to change.
Ian believes in building a family-oriented company culture.
Personal: Very much a family man, Devoted husband, father and grandfather. Enjoys skiing, racket sports and reminiscing about his 30 years of playing rugby. An unenthusiastic gym goer and golfer.

Name: Sharon Bright
Position: Director
Background: Originally from the banking sector, Sharon then worked in general practice.
Sharon has been a driving force in the successful development of Pest ID.
Joining Ian in setting up and establishing this new family business, Sharon still plays an active role in company matters.
Personal: Ian & Sharon are childhood sweethearts. Sharon combines looking after her grandchildren, family and friends with a great sense of humour (wicked laugh!) and a glass of wine. A whirlwind of energy, Sharon enjoys power-walking her poor dog for miles across a multitude of terrains.

Name: Liam Searles
Position: Director
Qualifications: RSPH Level 2 Pest Management
Background: Spent 6 years in the Metropolitan Police. Then, the opportunity arose to join this family-orientated business.
Starting out with Ian and Liam, the company quickly grew to the team it has become today.
Liam is progressing his pest control education to RSPH Level 3 to expand his depth of pest control knowledge.
Personal: Liam enjoys quality time with his wife and son. In his spare time, Liam plays rugby, golf and shooting. Loves BBQ’s with friends. Represented GB in Judo.
Comments: “I really do love being a part of Pest ID and the team we have around us. No day is the same and long may this working environment continue.”

Name: James Mihill
Position: Managing Director – Midlands Division
Qualifications: RSPH Level 2 Pest Management
Background: Previously worked 20 years in the fitness industry delivering exceptional customer service and maintaining high client retention.
In a moment of madness, James decided a change of direction was needed and ‘fell’ into the pest control industry.
Striving for great customer service and a thirst for continued learning (RSPH Level 2 trained, progressing to level 3), James has not looked back.
Personal: Voted UK Fitness Manager of the Year.
Enjoys breaks with his wife and family. Especially enjoys being outdoors as much as possible whether in the mountains, walking, skiing, cycling.
Comments: “I go to work every day with a passion for pests and a love of working in pest management.”

Name: Terry Ashley
Position: Senior Technician
Qualifications: RSPH Level 3 Advanced Technician
Background: Terry is our most experienced technician with over 40 years in the pest control industry. As a Level 3 technician, Terry is a “fountain of knowledge”.
Terry’s attention to detail is evidenced by his work in many high class and historic buildings including the Houses of Parliament, and most of the London museums.
Personal: Terry enjoys walking his two dogs and keeping fit. Terry is a blackbelt in Judo and represented GB.
Comments: “A personal highlight was while working on a job at the BBC. The late great Terry Wogan offered me a cup of coffee in the legendary BBC canteen.
“After 40 years, I still look forward to going to work, meeting new people and facing new challenges. The job is never boring and it helps to work for such a friendly, can do company (don’t tell the boss I said that).”

Name: Jo Allen
Position: Office Manager
Qualifications: RSPH Level 2 Safe Use of Rodenticide
Background: Jo previously spent over 20 years in the city as PA in the banking industry. Looking for a change of admin roles led to Pest ID.
Jo will probably be your first contact with Pest ID to offer advice and guidance. Recently completed a Pest Control Management qualification.
Personal: Away from work, Jo is a wife and mother to 3 children. She also has a passion for all things Disney.
Comments: “No two days are the same in my job and I can honestly say that I spend most of my time laughing, usually with customers (once I have coaxed them out of screaming and crying with fear over their pest issues).”

Name: Steve Kent
Position: Technician
Qualifications: RSPH Level 2 Pest Management
Background: Steve became a pest controller in 2016, RSPH registered 2018.
Has an interest in the biological aspect of pest control and finds it rewarding helping clients with pest management.
Personal: At weekends, Steve enjoys riding his motorbike and socialising with friends.
Comments: “I’m very happy with the career path I have chosen with Pest ID – I couldn’t imagine myself in another industry.”

Name: Michelle Mihill
Position: Technician – Midlands Division
Qualifications: RSPH Level 2 Safe Use of Rodenticide
Background: Worked, previously, in the care sector and as a compliance officer in the pet food industry.
Michelle recently qualified in pest management and brings a fresh take on how to approach pest control and relishes the opportunity to help people by solving their pest issues.
Personal: When not working, Michelle enjoys spending time with husband James and her children.
She also loves being outdoors and active, walking in the mountains, cycling, running marathons and ultramarathons.
Comments: Asked how she finds time to fit everything in, her answer is simple: “Do what you love, love what you do and the time needed will make itself available for your passions.”

Name: Bobby Ball
Position: Technician
Qualifications: RSPH Level 2 Pest Management
Background: As part of Pest ID’s continuing development and investment for the future, Bobby became our first apprentice technician.
Joining in 2019, Bobby has always been and continues to be dedicated to providing effective solutions and service at an exceptional level.
His customer testimonials speak for themselves – always immensely positive!
Personal: When not tackling pests, Bobby likes attending music festivals and inline speed skating.
Bobby currently holds 15 National records, 34 British Champion titles and a 5th place with Team GB at European Championships.
EXCELLENT Based on 149 reviews Mark Venables2024-09-24Trustindex verifies that the original source of the review is Google. Pest ID attended at short notice to treat a pest problem. Steve K was courteous and professional. I would recommend Pest ID. Karen Kramer2024-09-24Trustindex verifies that the original source of the review is Google. Would 100% recommend this firm, had my solar panels bird proofed by Ian, lovely gentleman, excellent job done. On time, very helpful, down to earth and very reasonable prices! margaret mason2024-09-22Trustindex verifies that the original source of the review is Google. Ian was very knowledgeable in carrying Pigeon Proofing My Solar Panels & very understanding when he had to make 3 site visits to ensure remaining Baby Pigeons had gone, I would have no hesitation in recommending Pest ID. With Thanks for a Job Well Done Steve Dunne2024-09-18Trustindex verifies that the original source of the review is Google. Would highly recommend this company, Ian was courteous, polite and explained every aspect of the job to pigeon proofing our solar panels, he even fixed a loose roof tile he noticed. Great service! Manila Apartments OPC2024-08-24Trustindex verifies that the original source of the review is Google. We have a portfolio of property across London and have used Pest ID for a number of years to tackle rats, mice, wasps, ants, etc. They are very professional, responsive, helpful, and always get the job done. We would thoroughly recommend them to anyone needing Pest treatment. Anna Bowdler2024-08-19Trustindex verifies that the original source of the review is Google. I contacted Pest ID re possible bedbugs (unfounded as it turned out!) and spoke with Ian (technician) and Jo (office manager), both of whom were very calming and patient. They very clearly explained their procedures with a follow up email and expertly answered my questions. I felt greatly relieved and knew I was in safe hands. Terry came the next day and, after investigating, provided the reassurance I needed to confirm no bedbugs! He was very knowledgeable and kind, offering advice and made me feel very comfortable. I would have no hesitation whatsoever in recommending this exceptional company with such professional, caring and compassionate people. Gurdit Singh Sually2024-08-02Trustindex verifies that the original source of the review is Google. A fantastic service. 5 stars just aren't enough. Spoke to the lovely Jo A, and I was just blown away by the customer service. Best way to describe this company is honest trustworthy and actually putting the customer first. They worked to not only solve my issue, but using the best method for me, they didn't push the most expensive service but also didn't just offer a cheap option that wouldn't work. Jo took the time to explain everything. She's a real credit to the team. I really cannot recommend Pest ID enough. If youre looking for an honest tradepersons who give a superior service stop searching. Thanks Jo! Paul Bond2024-07-26Trustindex verifies that the original source of the review is Google. Problem with pigeons roosting, called PestId, came before 9am next morning and quickly expertly and professionally within an hour. First class service. Use no others Tim othy2024-07-17Trustindex verifies that the original source of the review is Google. The technician attended on time, and was polite and very thorough. He also kindly moved the furniture back for me without being asked! Definitely comes recommended :) Gareth Smith2024-07-15Trustindex verifies that the original source of the review is Google. Friendly, fast and efficient serviceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more